OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
268 ratings and 129 comments received in the last 90 days.
05 July 2025
Great service
05 July 2025
Great car and service
04 July 2025
Everything is explained, nothing is too much trouble. Seamless & professional.
02 July 2025
Jamil organised a grand reveal and it made the experience all the more special. He also took the time to make sure I understood everything.
03 June 2025
As above
30 May 2025
Delivery was a really special day made easy and stress free.
29 May 2025
Quick turn around was informed every step of the way, all functions of the car explained in detail - she's always happy to help
22 May 2025
Simple and easy with guidance
15 May 2025
Got the car I wanted & traded in my car at a competitive price.
09 July 2025
Not great, when I went to collect my car it was not washed (despite being told it would be washed) also I tried to speak to staff regarding selling my car (which again I had addressed earlier he said come again another day- poor customer service
09 July 2025
Excellent
08 July 2025
Very straightforward to book the service & also to work whilst the car was being serviced.
07 July 2025
Thorough inspection and reporting on vehicle health Great video update really helpful to visualise the issues
07 July 2025
Polite staff
07 July 2025
Everything explained
06 July 2025
They are a very good service department
06 July 2025
Wick and efficient service
06 July 2025
Good service, came to collect car, kept in touch during the process
06 July 2025
Very Satisfied
06 July 2025
Everything ran very smoothly